Who this policy covers
Dominic Ortiz operates PocketCamp and this support website. This policy covers the current iOS game, this website and support correspondence. For questions or privacy requests, contact dominico@pacificveterinary.pics.
Your game stays on your device
The game stores completed and unlocked levels, best cone ratings, the current puzzle and undo history, hint state, music and sound preferences, haptics and reduced-motion preferences. It also stores wheel tickets, Decor Coins, daily reward dates, owned and equipped decorations and the most recent reward. These records support continuing play and remembering your choices. The current game does not upload this save to our backend or provide accounts or cloud synchronization. Operating-system backups may include app data according to your device settings.
Advertising, permissions and diagnostics
The current game does not integrate advertising, analytics, Firebase messaging or advertising tracking, and does not ask for camera, microphone, contacts or location access. Gameplay event records are held in memory for the current process; the game does not transmit them as analytics. iOS may separately handle system diagnostics according to your Apple settings.
Website and connection information
Cloudflare hosts this website and supporting configuration endpoint. Hosting may process IP addresses, request times, requested paths, browser or device request headers and security or error information to deliver and protect the service. The website adds no analytics scripts, application cookies or browser storage. If the configuration endpoint is called, it reads a supplied app-version header and hosting-provided country metadata to return configuration; it does not require or store a game save in an application database. The current game does not call this endpoint. Hosting logs and retention depend on provider and deployment settings. See the Cloudflare Privacy Policy.
Information you send to support
If you email dominico@pacificveterinary.pics, we receive your email address, message and any attachments. Device model, app version, iOS version and reproduction steps help us investigate. We use this information to answer your request and resolve reported issues. Please avoid sending passwords, payment details or unrelated personal information. Email providers process correspondence for delivery and storage.
Retention and protection
Local game data remains on your device until removed with the app or otherwise deleted through device controls, subject to any device backups. Support correspondence is kept as needed to address the request and meet applicable legal obligations. Hosting records follow the provider configuration and retention practices; no fixed retention period is promised here. We take reasonable steps to protect information under our control, but no storage or transmission method is completely secure.
Your choices and requests
You can change game preferences in Settings and manage the app and backups through iOS. Deleting the app may remove local progress, tickets, coins and decorations; it does not automatically delete support emails or provider records. There is no in-game account or Clear Progress control in this version. Email dominico@pacificveterinary.pics to request access, correction or deletion of information you have shared with us, or to exercise other privacy rights available under applicable law. We may need limited information to locate your correspondence and verify the request. We cannot retrieve a game save that has never been sent to us.
Children and families
The game does not require a player profile, age, name or email address. We do not knowingly seek personal information from children. If you believe a child has sent personal information to support, contact us so we can review and take appropriate action, including deletion where required.
Changes and contact
We will update this policy when relevant practices change and revise the date shown above. Where required, we will provide additional notice. Operator: Dominic Ortiz. Privacy contact: dominico@pacificveterinary.pics.
Let’s keep things clear.
Questions about your information? We’re here to help.
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